Network Overview
GeoTel Communications has developed a state-of-the-art network featuring
digital international gateway switches combined with ownership in several
domestic and international cable systems.
Fully redundant proprietary information and billing systems allow the company to monitor customer usage, determine cost-effective routing alternatives, and manage network efficiency on a real-time basis. This allows GEOTEL to offer its customers superior domestic and international calling rates as well as city-specific routing
Compression Equipment
Equipment Models:
Compression Ratios
Signaling Capabilities
All types supported by DMS-300gateway switch
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Switching Equipment
GeoTel Communication
Services, Inc. operates an international state-of-the-art network, featuring
digital, international gateway switches in 17 locations worldwide, linked
together via digital, fiber optic facilities. Continuous installation
and implementation of additional terrestrial international network facilities
allows GeoTel Communication Services, Inc. to expand its capabilities
to meet the ever growing needs of our clients.
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Routing Capabilities
GeoTel terminates traffic to over forty local, long distance and international
carriers. Further, our network monitoring systems and procedures track
carrier call completion ratios on all facilities hourly, per country,
per carrier. Accordingly, our customer can be assured that our network
surveillance procedures will ensure optimal call completion and routing
over the networks of many carrier alternatives from one connection.
The Commercial Service
Organization
maintains a clear and conscious focus on serving the customer.
Using specific performance standards, GeoTel Communication Services,
Inc. has established a distinctive formula for delivering service. The
organization offers consistent quality of service and development of
long term relationships while sustaining its competitive position.
1. Service Strategy
GeoTel Communication Services, Inc.'s service strategy is to build a world-class proactive servicing and sales capability that is responsive to the needs of our wholesale customers. GeoTel Communication Services, Inc. strives for continuous improvement in service, quality and cost efficiency in its direct interactions with all of its customers.
2. Service Package
GeoTel Communication Services, Inc. offers customers a high-level view of our products, services, customer service assistance and long-term goals.
3. Service System
GeoTel Communication Services, Inc.'s management continually analyzes the overall performance of each department and assures the effective delivery of high quality, value-added service to customers